Terms of Service

1. Acceptance of Terms

By accessing or using Salesforge's AI-powered sales training platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

2. Description of Service

Salesforge provides an AI-powered sales training platform that uses voice technology and machine learning to help sales professionals improve their skills through interactive conversations, role-playing scenarios, and personalized coaching feedback.

3. User Accounts

Account Creation

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized access to your account
• You are responsible for all activities that occur under your account

Account Types

We offer individual and organization accounts with different features and permissions.

4. Use of AI and Voice Technology

Consent to Recording

By using our Service, you consent to the recording and processing of your voice during training sessions. These recordings are used to:

• Provide real-time feedback and coaching
• Generate performance analytics and insights
• Improve our AI models and service quality
• Create customized training experiences

AI-Generated Content

The Service may generate coaching advice, feedback, and training scenarios using AI. While we strive for accuracy, you acknowledge that AI-generated content may not always be perfect and should be used as a training tool, not as definitive professional advice.

5. User Content and Conduct

Your Content

You retain ownership of any content you upload, including:

• Custom training scenarios
• Sales scripts and materials
• Organization-specific content

License Grant

By uploading content, you grant Salesforge a non-exclusive, worldwide license to use, process, and incorporate your content into our Service for the purpose of providing and improving our platform.

Prohibited Conduct

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Upload malicious code or interfere with the Service's operation
• Attempt to reverse engineer our AI models or algorithms
• Share your account access with unauthorized users
• Use the Service to harass, abuse, or harm others
• Violate any applicable laws or regulations

6. Intellectual Property

The Service, including its AI models, algorithms, design, and content (excluding user content), is owned by Salesforge and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

7. Privacy and Data Protection

Your use of our Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of your data as described in our Privacy Policy.

8. Subscription and Payment

• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable unless otherwise stated
• We reserve the right to change our pricing with 30 days' notice
• Failure to pay may result in suspension or termination of your account

9. Disclaimers and Limitations

Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

AI Disclaimer

AI-generated coaching and feedback are provided for training purposes only. Results may vary, and we do not guarantee specific outcomes or improvements in sales performance.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SALESFORGE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

10. Indemnification

You agree to indemnify and hold harmless Salesforge, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

11. Termination

We may terminate or suspend your account at any time for violations of these Terms. You may cancel your subscription at any time through your account settings. Upon termination:

• Your access to the Service will be immediately revoked
• We may delete your data according to our data retention policy
• You remain liable for any outstanding fees

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of San Francisco County, California.

14. Contact Information

For questions about these Terms, please contact us at:

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Salesforge regarding the use of our Service.